Returns & Exchanges
At Alphaeshop, we want your home to feel perfect, which is why we offer a 30-day window for returns on all furniture and decor items in their original condition. Whether a style doesn't fit or you've changed your mind, our hassle-free process ensures your satisfaction is our top priority.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing